Antonylewis

Q: My iPad 3 says 3G but data stops working

I recently bought a new new iPad in Singapore and it does not work as I had hoped.

 

I take it to work and put it on my desk next to my iPhone.  They both say at least 1 bar of reception, they both say 3G.  Data works on both of them - web pages load fast, emails come, app store works. This is not WiFi, this is 3G cellular data.

 

I don't know the exact timings but an hour or so later, I turn the screen on on the iPad.  Still says at least 1 bar, still says 3G.  However no data works.  No websites, no app store, no emails,  I check my iPhone sitting next to it.  Data still works on that.

 

To make the iPad have data again, I have to turn it off (slide to turn off) and turn it on again.  Then data works for a bit.

 

I have to do this pretty much every time I have left my iPad for a while (30 mins plus?) and want to use it.

 

Singtel, the telecom provider have reset my line and also replaced the iPad's microsim card.  They say that that is all they can do.  However since there changes, the symptoms remain.

 

Apple have said that this is a telecoms problem, not an Apple problem.

 

I am a little disappointed and I hope this can be resolved.

iPad Wi-Fi + 4G, iOS 5.1

Posted on Mar 28, 2012 8:11 AM

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Q: My iPad 3 says 3G but data stops working

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  • by Braino,

    Braino Braino May 10, 2013 10:05 AM in response to FazerWiz
    Level 1 (4 points)
    May 10, 2013 10:05 AM in response to FazerWiz

    FazerWiz - thanks for your post on this.  Here i am a year after getting my ipad3 and it started dropping Cellular all the time.  I am with Verizon, had done network resets and a full DFU restore (new machine) all to no avail.

     

    So; a new SIM seems the next step.  But Politically? I had worse problems: Because I am on a pre-paid account, VZ for some reason would not just send me a new SIM.  I had to close my account, and put my iPad on my wife's iPhone account so they would issue me a new SIM.  that's plain dumb verizon, but that's what i did. 

     

    Even so, I seemed to have LTE lock-ups.  it would say i have 4 bars, but then nothing would happen when I clicked a link.  the blue "progress" indicator that shows in Safari's URL field would go about 1/4 inch and just stop.  Then I would disconnect.  

     

    VZ told me to wait 24 hours after getting my new SIM - it's not been quite that long but I did what you suggested Fazer and have been surfing on LTE with no problems most of the day.   we'll hope this is the end...!

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