4 Replies Latest reply: May 10, 2013 1:53 PM by CarolAnn777
CarolAnn777 Level 1 Level 1 (0 points)

The Cellular Data button is set to off, and I haven't even used my iPad for several days.  Yet the remaining 50% of my Sprint data plan was used up in one day. Has anyone else experinced this?  Any ideas what could be going on?  And BTW, I've had good wifi on my other devices the entire time.  Sprint Broadband support was not able to explain the loss. 


iPad (4th gen) Wi-Fi + Cellular (MM), iOS 6.1.3
  • 1.
    mario49 Community Specialists Community Specialists (2,050 points)

    Morning CarolAnn777,

     

    Thanks for using Apple Support Communities.

     

    Adjust your settings to prevent applications from using the cellular network connection to send or receive data:

     

    iOS: About cellular data usage

    http://support.apple.com/kb/HT4146

     

     

    You can also temporarily disable cellular data when it’s not needed.

    • From the Home screen:
      • iPhone: Tap Settings > General > Network
      • iPad: Tap Settings > Cellular Data
    • Slide the toggle next to Cellular Data to off. This will disable all cellular data traffic until it’s enabled again.

     

     

    Hope this helps,

    Mario

  • 2. Re: Unexplained Cellular Data Consumption
    markwmsn Level 5 Level 5 (4,120 points)

    Mario, did you notice that CarolAnn777 said "The Cellular Data button is set to off"?

     

    CarolAnn777, there are reports of cellular data usage tracking lagging behind by as much as several days. Is it possible that this is previous usage just now showing up in a lump? (I don't recall whether any of these reports involved Sprint.)

  • 3. Re: Unexplained Cellular Data Consumption
    M1SSB Level 1 Level 1 (25 points)

    You probably haven't check well and it's an app what is consuming all your data plan

  • 4. Re: Unexplained Cellular Data Consumption
    CarolAnn777 Level 1 Level 1 (0 points)

    That may be what happened!  I was away from wifi and used a lot of cellular data a few days before this sudden data depletion.  Hope that's all it was.  Thank you!