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Strange error in messages app.

158 Views 4 Replies Latest reply: May 11, 2013 3:56 PM by sberman RSS
BGmail Level 1 Level 1 (55 points)
Currently Being Moderated
May 11, 2013 8:56 AM

Hi

 

I am expereincing very strange error in Messages.  When I try to open the Preferences within the application it opens up isight.  Camera is on.  It does not go to preferences window.

 

Any ideas as to why this would be happening?

 

Thanks and I look forward to your reply.

iMac, OS X Mountain Lion (10.8.2)
  • sberman Level 7 Level 7 (23,815 points)
    Currently Being Moderated
    May 11, 2013 9:20 AM (in response to BGmail)

    Do you have tabs across the top of your preferences?  If so, what happens if you tap the "General" tab on the left?

     

    Update: I should have asked it you have tabs across the resulting screen, whether it's called Preferences or not.

  • Ralph Johns (UK) Level 9 Level 9 (66,880 points)
    Currently Being Moderated
    May 11, 2013 11:33 AM (in response to BGmail)

    Ummm,

     

    The Preferences of iChat or Messages can start up  the camera you have if the Preferences were left on the Video and Audio pane.  It takes the title of the pane.

     

    If the Preferences window shows the Video and Audio pane it has a Preview of what the camera sees.

    Under this is a green response bar for the audio  (your In Audio).

    It has drop downs for the Mic selection, the camera if you have two cameras,   a BlueTooth headset option and the Bandwidth Limit.

     

    Example Pic

    VideoPrefs-2.png

    The man in the pic and the background may vary .

     

     

     

    3Sigcopy2.png
    7:33 PM      Saturday; May 11, 2013

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Ralph Johns (UK) Level 9 Level 9 (66,880 points)
    Currently Being Moderated
    May 11, 2013 3:14 PM (in response to Ralph Johns (UK))

    4thanx.gif for the Points  2correct.png

     

    I would point out that sberman's answer is essentially the same and was posted 2 hours ahead of mine.

     

     

    3Sigcopy2.png
    11:14 PM      Saturday; May 11, 2013

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • sberman Level 7 Level 7 (23,815 points)
    Currently Being Moderated
    May 11, 2013 3:56 PM (in response to Ralph Johns (UK))

    Thanks, Ralph.

     

    This way, I get to enjoy your "thank you" animation!

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