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HT1853: Safely disconnect iPod

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HT1853 my ipod is frozen with do not disconnect on the screen and will not reset

313 Views 0 Replies Latest reply: May 11, 2013 10:06 AM by rtfldgr1 RSS
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May 11, 2013 10:06 AM

I have disconnected my ipod incorrectly. It now has the do not disconnect sign frozen on the screen.

I have attempted to reset by holding down the play/pause button and the menu button at the same time

but have no results it remains frozen

Any one out there  have any suggestions?

this is an ipod classic

iPod classic

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