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HT3275: Time Machine: Troubleshooting backup issues

Learn about Time Machine: Troubleshooting backup issues

HT3275 What about error "unable to get status of backup volume"?

363 Views 2 Replies Latest reply: May 11, 2013 9:01 PM by Pondini RSS
KBroA13 Calculating status...
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May 11, 2013 7:23 AM

I get a Time Machine Error of "Unable to get status of backup volume". I bot a G-drive Slim from an Apple store to backup my computer before I install the new Mac OS X (10.6.3). My mac is currently at 10.5.8. Plugged it in and hit go and it stops every time. After every time the "Available" capacity of the G-Drive decreases, even though there is nothing on it taking up space when I open it to check.

 

Help!!

Time Machine, Mac OS X (10.5.8)
  • BDAqua Level 10 Level 10 (114,790 points)

    Hi, I never use TM myself, but...

     

    Have you looked through Pondini's extensive TM help site?

     

    http://Pondini.org/TM/FAQ.html

     

    http://pondini.org/TM/Troubleshooting.html

     

    Can't imagine something not being covered there.

  • Pondini Level 8 Level 8 (38,710 points)

    KBroA13 wrote:

     

    I get a Time Machine Error of "Unable to get status of backup volume".

    That's an unusual one.    TM can't find or can't mount the drive, or is having trouble reading it.

     

    Is the drive formatted correctly?  If in doubt, see Time Machine - Frequently Asked Question #5.

     

    If so, be sure all plugs are snug and secure, and the cable is not frayed, etc.  Try a different port and cable (if you only have one cable, try swapping ends -- sometimes a plug that works well in one port won't quite make good contact in another).

     

    I bot a G-drive Slim from an Apple store to backup my computer before I install the new Mac OS X (10.6.3). My mac is currently at 10.5.8. Plugged it in and hit go and it stops every time.

    Where do you hit "go"?  There is no "go" button on any Time Machine menu.

     

     

    After every time the "Available" capacity of the G-Drive decreases, even though there is nothing on it taking up space when I open it to check.

    Open it how?  Via the Finder, or the Time Machine browser (the "Star Wars" display), or something else?

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