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My iPad can't access Featured or Top Charts in The App Store

382 Views 3 Replies Latest reply: May 17, 2013 6:50 AM by Myra J RSS
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May 12, 2013 1:24 AM

This has been going on for 24hrs+ at this stage.

I have switched off and re-booted(several times) to no avail.

My requests are timing out - it says!

All other aspects of the App Store seem to be ok and I can access an overview of the Store through Safari, but trying to enter the store from that web-link brings me back to a blank screen and eventually a request timed out notification.

Is anyone else having this problem and any ideas on how to solve? Thnx

iPad 2, iOS 6.1.3
  • Diavonex Level 9 Level 9 (58,855 points)

    1. Close all apps in the Task Bar. Double-click the Home button and hold apps down for a second or two. Tap the minus sign to close app.


    2. Hold the Sleep and Home button down until you see the Apple Logo.

  • Myra J Level 1 Level 1 (15 points)

    I've been having a similar problem on my iPad. In the App Store, if I want to see more info about a particular app, it will not open no matter how many times I tap on it. This has been going on for a few days as far as I can tell. I tried rebooting iPad, nothing.


    Unable to open anything in my "Purchased" lists either. It's like tapping on the apps is just not working.


    Will await resolution of this problem.


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