Currently Being ModeratedMay 12, 2013 8:54 AM (in response to PeterBreis0807)
it is a mac book pro of 15 inches with a 500 memory. the thing is i had bought this same comeputer at lady lee which is supposedly a reseller and all four computer were bad. then a year after fighting with them i got my money back. then i was told that Jetstereo was serior reseller and turns out this frigging computer has the same problem as well. i bought it two weeks ago. i am on my way to return it now and to tell them to be responsible.
Currently Being ModeratedMay 12, 2013 8:58 AM (in response to cvallejo)
in this country they do not return the money unless you fight. they want to make you think the computer is in good conditions and this ******* lemon does not work. i think since Mr. Job died you have dedicated you time cheating people
Currently Being ModeratedMay 12, 2013 10:09 AM (in response to cvallejo)
In this forum we are end users like you and not Apple employees.
If the memory is 500 Mbyte it is way to low, or is it the hard drive that is 500 Gb?
Which country are you in?
Currently Being ModeratedMay 12, 2013 10:38 AM (in response to cvallejo)
I bought pages and keynotes and when i try to use alfa to make picture transparent the whole computer stops working.
An earlier discussion of problems with instant alpha:
Perhaps a different app like Gimp or GraphicConvertor would work better for you.
Currently Being ModeratedMay 12, 2013 3:59 PM (in response to cvallejo)
If these people you are buying your Macs from are licenced Apple dealers you can complain to Apple.
Apple sets a high standard for it's dealerships.
I think you quoted the Hard Drive size and not how much memory (RAM) you have installed:
Menu > Apple > About this Mac > Memory: ?
It is possible that you may be trying to do Instant Alpha on a very large image which is requiring a lot of memory (RAM). It is also possible that the dealer, if they are not a good dealer, has installed faulty cheap extra RAM in your Mac which could cause a problem when the computer tries to do something that requires a lot of extra RAM.
btw You are not talking to Apple here. If your computer is under warranty however you can call them and ask for assistance directly: