Currently Being ModeratedMay 12, 2013 11:34 AM (in response to Tiny Rose)
Does the headphones you are using have remote control buttons on the cord? If so, are they an older type, like from the 3rd gen shuffle or from an older iPhone?
Does this problem occur if you try using a different set of headphones (any type) without remote control buttons?
Currently Being ModeratedMay 12, 2013 5:33 PM (in response to Kenichi Watanabe)
No, there aren't any control buttons on the headphone's cord... these headphones came with the iPod (4th generation). Wish it was that easy to solve. Thanks!
Currently Being ModeratedMay 12, 2013 5:40 PM (in response to Tiny Rose)
Still, if you have another set of headphone (any type), try using them to see of the problem goes away, especially if the headphones you are using now are the same as headphones used with the first shuffle that was replaced. There could be some sort of short circuit along the cord, that sporadically manifests as the cord is flexed. The key to trouble-shooting is to rule out one possible cause at a time, until there is one remaining possibility. Might as well rule out the headphones.
Currently Being ModeratedMay 12, 2013 6:17 PM (in response to Kenichi Watanabe)
I was hopeful... I used a pair that you can purchase on an airplane and turned on the iPod. It started in the middle of an Adele song and it stopped working when the song was over... didn't even get an entire song. I agree with your train of thought... rule out possible causes one at a time. Thanks again!
Currently Being ModeratedMay 12, 2013 10:00 PM (in response to Tiny Rose)
You did not mention doing a Restore on the shuffle. Did you try that? That would rule out two possibilities, if the problem recurs. A software problem on the iPod and a data corruption issue on the iPod. A software problem can make the iPod not operate properly, and a data corruption issue can cause songs files to not be stored properly. Both may effect playback.
The Restore button is on the shuffle's Summary screen in iTunes. Doing a Restore erases the shuffle's storage (to remove data corruption if it exists) and re-installs its software. The shuffle gets a fresh start.
After the Restore, I would load a small number of songs back on the shuffle, to see if the problem recurs.
Currently Being ModeratedMay 13, 2013 4:54 PM (in response to Tiny Rose)
I am willing to try anything at this point. Unfortunately, I can't seem to find the summary screen you mentioned. My iPod is connected to my computer and all I see is the list of songs. Apparently I'm not on the screen you are suggesting.
Currently Being ModeratedMay 13, 2013 4:58 PM (in response to Tiny Rose)
The latest iTunes may hide the sidebar. If you don't see the sidebar along the left side of the window, from the menu bar, under View, select Show Sidebar.
Your shuffle should be listed under DEVICES in the sidebar. Select it there. Over to the right is the shuffle's Summary screen.
Currently Being ModeratedMay 13, 2013 5:24 PM (in response to Kenichi Watanabe)
I don't know how I did it, but I found it. And yes, the latest iTunes hides the sidebar because I remember it being along the left hand side prior to my 'updating' iTunes. Also, these's a new icon for the summary screen... located near the top and towards the right side of the screen... and like I said, I stumbled on it. So I Restored my iPod like you suggested and then it took me about 10 minutes to figure out how to download some songs. Also, the songs I selected to put back on my iPod are all 'singles' that I purchased from the iTunes store. My feeling is that there's a glitch between my entire downloaded albums (personal CDs) and the singles that I purchased.
Thanks for your help so far. I'll continue to add songs slowly, from my library, to see if I can figure out what the issue is. As long as I can listen to music while out walking is what I care about.
Currently Being ModeratedJan 22, 2014 1:26 PM (in response to Tiny Rose)
Did this solution work?