Skip navigation

ITunes Problems

369 Views 1 Reply Latest reply: May 15, 2013 7:17 AM by norm123 RSS
jscpch Calculating status...
Currently Being Moderated
May 13, 2013 1:03 AM

My Itunes library contains approx. 3800 tunes. I recently moved some music from one folder to another in My Documents to try to ensure that all of my tunes were in the My Music folder.

I then found that when I clicked to play a tune in ITunes I had a message "The original file couldn't be found. Would you like to locate it?"

When I click "Locate" a Desktop link opens - which does not help at all.

I have uninstalled and re-downloaded Itunes several times and it now appears to select two of every tune I have in my library making 7672 in total!
Can anyone please come up with some tried and tested method to a) make my tunes playable on ITunes and b) delete the duplicates without losing the lot!
I sent this request to many friends on my email list and am astonished at how many have the same problem who have asked me to let them know if I discover any answers.

Thanks fo any advice,


iPod nano


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.