1 Reply Latest reply: May 15, 2013 7:27 AM by brenden dv
tomiomio Level 1 Level 1 (0 points)

i have purple haze in my iphone 5..so can i get my money back..because this is so clumsy i think


iPhone 5
  • 1.
    brenden dv Community Specialists Community Specialists (3,015 points)

    Hi tomiomio,

     

    If you are referring to a colored flare around images taken with your iPhone 5 camera, you may want to take a look at this article:

     

    iPhone: Camera image effects

    http://support.apple.com/kb/TS4436

     

    Symptoms

    A purplish or other colored flare, haze, or spot is imaged from out-of-scene bright light sources during still image or video capture.

    Resolution

    Most small cameras, including those in every generation of iPhone, may exhibit some form of flare at the edge of the frame when capturing an image with out-of-scene light sources. This can happen when a light source is positioned at an angle (usually just outside the field of view) so that it causes a reflection off the surfaces inside the camera module and onto the camera sensor. Moving the camera slightly to change the position at which the bright light is entering the lens, or shielding the lens with your hand, should minimize or eliminate the effect.

     

    Regards,

    - Brenden