2 Replies Latest reply: May 13, 2013 8:47 AM by CESNET
CESNET Level 1 Level 1 (35 points)

hi there,

 

I bought an ipad mini wifi to my mother (81) who lives in France, while I'm in Spain. the idea was that she use facetime so we can see each other. the problem is that sudenly 2 or 3 weeks ago the folling problem occured.

when she  clicks on the facetime Icon, facetime ask to enter the login. when she enters her apple ID and password, she get an error message stating that this user is in use by somebodyelse.

 

I'm able to login to icloud with her login, so I really don't know what's going on

 

any idea?

 

thanks in advance guys

 

cheers


iPad, iOS 6.1.4