Currently Being ModeratedMar 1, 2013 9:27 AM (in response to dgagstetter)
Do you have it set to "restore from backup" on some iPads and not others?
Currently Being ModeratedMar 4, 2013 8:40 AM (in response to akalthof)
I verified that all of the iPads were not set to Restore from Backup on the Settings tab when updating/syncing.
Currently Being ModeratedMay 10, 2013 4:08 PM (in response to dgagstetter)
I just had this problem. I wanted to update a coworker's ipad that was on iOS 4 to the latest. I set it to update with the configurator, made sure "Erase before installing" was NOT checked, that restore was set to "Don't restore from backup" and updated her ipad. When it was done it was completely erased! It was set up like a new iPad. At first I wasn't worried because I thought we could just restore it from one of her backups, but it turns out she has NEVER backed it up! So now I'm just lost. Thumbs down, apple configurator. Thumbs down.
Currently Being ModeratedMay 13, 2013 11:26 AM (in response to kolson221)
Is the device set to unsupervise? We just had this happen to us. All of the devices are somehow set to unsupervise when they are plugged in. We called Apple and currently there is no way to undo that. Luckily it is the end of the school year and we will wipe student devices this summer. But we will have to wipe the teacher devices too if they are unable to do a work around. Only three people have access to the computer and no one can remember unsurprising all devices.
Currently Being ModeratedMay 13, 2013 12:35 PM (in response to akalthof)
I think for the teachers you are going to have to tell them to copy their data off the device.
Suggest dropbox or other cloud storage. Could set up a WebDave server.
A simple and popular way to copy files.
Could set up sync-ing so they would come back in he fall. I'd be cautios and do everythig simple.
For syncing pc or mac folders to iPad applications.
"Using SugarSync, you simply designate folders that you want to “sync” to the cloud and it keeps everything in sync anytime you make changes. This is the way cloud storage should be done and especially if you are using your iPad for buisness or for school."
The only potential downside is that so many apps for the iPhone/iPad come with Dropbox sync built in which makes it extremely convenient.
"This can be done with Dropbox as well using one of the many Dropbox addons…"