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iOS Mail App Gmail push stopped working

6077 Views 6 Replies Latest reply: May 16, 2013 1:26 PM by Larry McJunkin RSS
Larry McJunkin Level 1 Level 1 (15 points)
Currently Being Moderated
May 13, 2013 4:36 PM

(NOTE: this has nothing to do with Google's decision in January regarding Exchange sync.)


My Gmail account is configured using Exchange and has always worked fine and received sync notifications of email.  Just recently, with the latest update to iOS 6.1.4 Gmail push notifications stopped working on my iPhone 5.  They still work fine on my wife's iPhone 4S, and it's updated to 6.1.4 also.  I've tried all the so-called fixes for this in the forums here, but none work, and all actually claim to be only temp fixes, etc.  My phone was getting push notifications just fine up to the 6.1.4 update.  Changing to the native Gmail app for my iPhone and iPad is not an option...the app is HORRIBLE and you need a magnifying glass to read email messages.  From searching, it seems this is a widespread problem.  Thanks in advance for any suggestions.

iPhone 5, iOS 6
  • James Ward4 Level 7 Level 7 (23,140 points)
    Currently Being Moderated
    May 13, 2013 4:46 PM (in response to Larry McJunkin)
    1. Without knowing explicitely what you have tried, it is very difficult to know what to recommend.
    2. If your wife has a 4s, no, she is NOT running 6.1.4. That update was for the 5 ONLY.
  • KiltedTim Level 8 Level 8 (35,995 points)
    Currently Being Moderated
    May 13, 2013 5:39 PM (in response to Larry McJunkin)

    There have been numerous reports of gmail push using EAS for accounts set up on devices prior to the cutoff date not working.  Unfortunately, Google basically doesn't care. They would prefer you use the gmail app.


    FWIW, I can't stand it either. Email I recieve from people running Outlook with Rich Text formatting turned on are pretty much unreadable on it. I just set mail app to poll every 15 minutes. I figure no email is so important that it can't wait 15 minutes for me to see it.

  • Changren Yong Level 1 Level 1 (100 points)
    Currently Being Moderated
    May 16, 2013 12:06 PM (in response to Larry McJunkin)

    I know this is not the best solution but you can configure gmail to forward a copy of email to any other email account. Just set it up so that it forwards the email to one of your other email accounts that still support push, like iCloud.


    To set up mail forwarding in gmail, on your favorite browser, go to Settings, then Forwarding and POP/IMAP. Add the forwarding email address and google will send a confirmation email to that address. Once you have confirmed it, your other email account will start receiving email as soon as an email is sent to your email account.


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