HT1695: iOS: Connecting to the InternetLearn about iOS: Connecting to the Internet
Currently Being ModeratedMay 14, 2013 2:11 AM (in response to Sxhs)
The current version of iOS is 6.1.3 for your phone. Connect to iTunes and update & restore. That should correct your problem.
Currently Being ModeratedMay 14, 2013 2:18 AM (in response to Sxhs)
See if this helps
if not, it is a hardware failure. Contact Genius bar for evaluation and possible replacement.
Currently Being ModeratedMay 14, 2013 2:24 AM (in response to Sxhs)
Ok. I assumed (bad habit) that you had already tried the reset network settings. Obviously, based on your screenshot, Airplane mode is off. You should also cycle airplane mode (turn it on, then back off). THEN update your device (which also will perform the required restore to factory settings), to eliminate a software problem. At that point, you can either go into the genius bar or contact AppleCare for warranty service (assuming [again]) that you are still under warranty.