Currently Being ModeratedMay 13, 2013 2:28 AM (in response to NPJCA)
- Also try DFU mode after try recovery mode
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Currently Being ModeratedMay 14, 2013 12:58 AM (in response to lllaass)
I tried putting it into DFU mode and all that did was turn it off. I did it correctly and I realized my ipod cant even wake up now from its shut-down. After 3 hours of searching I eventually got it to wake up but it went back to the 'plug into itunes' picture. Its annoying. After that I tried all of the above on my brother's macbook pro and my dad's macbook air and it still didnt recognise it. I have also tried device not recognised in Mac OS X and it doesn't work. I guess I'll need an appointment at apple. Thanks anyway, NPJCA.
Currently Being ModeratedMay 14, 2013 1:41 AM (in response to NPJCA)
Looks like your iPods been disabled and needs to be connected to iTunes. But now your computers/iTunes won't recognize it, so try another computer.
Currently Being ModeratedMay 14, 2013 2:30 AM (in response to Elitegate)
You could try using a different USB port or cable. If that doesn't work, a different computer would help isolate it to the iPod. You should also temporarily disable any security software that could be interfering.
Currently Being ModeratedMay 15, 2013 2:45 AM (in response to Elitegate)
@Elitegate I have already tried 3 other computers.
@Allah Yar What do you mean by icloud help?
@ssschmidt Tried all usb ports and 7 other cables. Didnt work, tried on 3 other computers, didnt work.
I think I'll need an appointment at the Genius Bar .
Thanks for your help and effort guys.