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dvd player not working

1633 Views 7 Replies Latest reply: Apr 19, 2014 5:03 PM by Marilyn186 RSS Branched to a new discussion.
Goerge Calculating status...
Currently Being Moderated
Nov 13, 2012 5:02 AM

dvd player not working

W8736G2TZ5V, Mac OS X (10.4.11)
  • laundry bleach Level 5 Level 5 (6,875 points)
    Currently Being Moderated
    Nov 13, 2012 7:17 AM (in response to Goerge)

    What happens when you try to play a DVD? Do you get any error messages?

    Does this occur with all DVDs? Or only one particular one?

     

    Let us know, we'll keep working with you.

  • hey1212 Calculating status...
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    Nov 13, 2012 2:00 PM (in response to laundry bleach)

    When I insert a DVD into my MacBook Pro running 10.7.5 the DVD Player 5.5 unexpectedly quits!

     

    I've read up about it and apparently it's something to do with region codes and an error with the DVD Player that it doesn't prompt me to change region codes etc but I can't find a clear guide how to fix it.

     

    Can anyone help? Is there a way to uninstall/reinstall DVD Player or something?

     

    I'm a novice at Mac repairs so if anyone knows could they simplify the solution?

     

    Cheers.

  • SueLB Calculating status...
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    Nov 13, 2012 8:14 PM (in response to hey1212)

    I also have this problem,  My player will not even play a commercial DVD. 

    It will not play a newly made DVD from a new VHS-DVD recorder.

     

    My machine is brand new- Why doesn't this work?

     

    Frustrated,

    Sue

  • ST04 Calculating status...
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    Nov 28, 2012 8:41 PM (in response to Goerge)

    I'm having the same problem. And my machine is barely a week old. Doesn't play anthing.

    Someone help please.

  • SueLB Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 28, 2012 9:27 PM (in response to ST04)

    I want to report that the Apple Help line led me through mounting the player.  I don't know why it worked when Chris Harry walked me through the set up- but I'm sure he can help you, too.  There wasn't any trick.  I think it is like my car which will never misbehave when I take it to get fixed at the mechanic.

    Good luck.

  • Dongshan Calculating status...
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    May 14, 2013 4:18 AM (in response to laundry bleach)

    It happens with any DVD. Error says NOT ALLOWED but shows the opening picture of the recorded recital. I recorded the disc on a Sony Camcord then made the isc from the little "maker" that goes with the cameras.  It has always worked beore this. The DVD plays in a regular player.

  • Marilyn186 Level 1 Level 1 (0 points)
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    Apr 19, 2014 5:03 PM (in response to laundry bleach)

    Hello,

     

    perhaps you could help me. i have a macbook air and a separate dvd player (not built-in). it's worked fine up until now. i loaded House of Cards from Netlix, it began, then quit. i attempted several times to get it going - shutting down, inserting the dvd several times, and all i get is a black screen and at the top it says House of Cards, but no images. i returned the disc and got a new one, and the same thing happens: I get the not permitted warning. i don't use this much so i can't believe it would be broken now or even need cleaning. ideas?

     

    thank you,

     

    Marilyn

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