498 Views 1 Reply Latest reply: May 14, 2013 6:25 AM by allen a
You may want to consider resetting your iPod Shuffle:
If that doesn't get it sorted, I'd recommend taking a look at the following article:
My computer doesn't see my iPod shuffle
- If you're using a Windows laptop with iPod shuffle, check this article for some important information.
- If your Windows computer doesn't see iPod shuffle, go here for troubleshooting steps. If your Mac doesn't see iPod shuffle, go here for troubleshooting steps.
- Disconnect all other USB devices from the computer except for iPod shuffle, and see if it works as expected.
- Try plugging iPod shuffle into a different USB port on your computer, or try a different computer.