HT201406: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch

Learn about If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
Noma34
Level 1 (0 points)

Q: ipod not playing music

has anyone experienced this?

iPod touch, iOS 4.2.7, ipod not playing music

Posted on May 14, 2013 8:24 AM

Close
Noma34

Q: ipod not playing music

  • All replies
  • Helpful answers

  • by lllaass,

    lllaass lllaass May 14, 2013 8:48 AM in response to Noma34
    Level 10 (189,537 points)
    Desktops
    May 14, 2013 8:48 AM in response to Noma34

    Try:

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Unsync all music and resync

    - Reset all settings      

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up           

    - Restore to factory settings/new iOS device.

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar