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iphone5 headphones!!

467 Views 3 Replies Latest reply: May 14, 2013 2:15 PM by Peter Gillespie RSS
sugaraya Calculating status...
Currently Being Moderated
May 14, 2013 8:23 AM

hello, i have a problem with my iphone 5 headphones!

the left one is not working at all sence i got it ><

iPhone 5, iOS 6.1.4
  • Peter Gillespie Level 6 Level 6 (10,820 points)
    Currently Being Moderated
    May 14, 2013 8:41 AM (in response to sugaraya)

    Ensure the headphone socket is clean  no fluff or similar and the plug pushed all the way in when inserted

    have you tried another pair of headphones to isolate the issue to the iPhone or earpods

    The Earpods are covered by the 12 month warranty of the iPhone 5

     

    Try resetting

    http://support.apple.com/kb/HT1430

  • Peter Gillespie Level 6 Level 6 (10,820 points)
    Currently Being Moderated
    May 14, 2013 2:15 PM (in response to sugaraya)

    Read my post again you have 12 months warranty of the iPhone they came with take to Apple Retail store Genius bar if they agree defective they will replace over the counter

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