Skip navigation

HT4623: Update your iPhone, iPad, or iPod touch

Learn about Update your iPhone, iPad, or iPod touch

HT4623 speaker echo poor quality of calls

193 Views 1 Reply Latest reply: May 17, 2013 9:23 AM by matt00 RSS
johnny272 Calculating status...
Currently Being Moderated
May 15, 2013 3:53 AM

Hi all - I have had lots of negative feedback on the quality of my iphone 4s calls with lots of echo on the other end - I have made sure there is nothing blocking the speaker and updated software as per website support with no difference any help would be welcome.

Many thanks in advance Johnny

iPhone 4S
  • matt00 Community Specialists Community Specialists (3,310 points)
    Currently Being Moderated
    May 17, 2013 9:23 AM (in response to johnny272)

    Hi Johnny,



    When troubleshooting noise or echoing while using the iPhone 4S, the following article provides the most relevant information:


    iPhone 4S: Noise while on call or using cellular data


    If this happens only when using the receiver, do the following:


    - If you have a protective case on the phone, either ensure that the top microphone next to the headset jack is not covered or remove the protective case completely.


    - If you have installed a protective film on the display, either ensure that the receiver is not covered or remove the film completely.


    - Check the receiver mesh; if it appears blocked, use a clean, small, dry, soft-bristled brush to carefully and gently brush away any debris.


    - If the audio issue happens only in one location, try another location.


    - Try restarting the iPhone.


    - If restarting the iPhone didn't resolve the issue, update to the latest version of iOS.


    - If the issue persists, visit the iPhone Support Page for more troubleshooting and service information.




    Matt M.


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.