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ios 6.1.3 WIFI problem

173560 Views 597 Replies Latest reply: Feb 6, 2014 9:28 AM by KJ W RSS Branched to a new discussion.
  • extrimall Calculating status...
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    May 12, 2013 6:03 AM (in response to Edan114)

    Installed 6.1.4. WiFi problems disappeared. Russian Google translated

  • Ndo77 Calculating status...
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    May 12, 2013 7:32 PM (in response to Edan114)

    I have the same thing. it took me a few days to search for a solution. I took it back to apple store and they claim that my wifi is no good and it needed to be replace. it works fine before the software update. So the Mother's day turn out to be a bad day for me going about the IPhone's wifi for no real solution. all the instruction they give to me is only good for the first 5 to 10 minutes for the first time then it completely turn off.

    Such as reset the Network on the iphone, reset the Iphone and reboot the iphone. all coming to a dead end. WIFI TURN OFF.

  • javeedsb Calculating status...
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    May 15, 2013 1:45 AM (in response to PatricJuel)

    I have the same thing. but on Ipad 2

  • AdamGraves84 Calculating status...
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    May 15, 2013 6:41 AM (in response to PatricJuel)

    Apple are ****. To many times they let people down with crap.

    They release it and when it goes wrong they bring out a new **** product and don't acknowledge the fact they've ****** up there last product and everybody is stuck with it.

    This has made me mad

  • sasapuksic Calculating status...
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    May 15, 2013 8:21 AM (in response to PatricJuel)

    I have the same problem with my iPhone 4s on latest 6.1.3, not being able to turn WiFi on (button greyed out).

  • Lawrence Finch Level 7 Level 7 (24,555 points)
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    May 15, 2013 8:24 AM (in response to sasapuksic)

    You just posted to 14 pages of discussion of this issue. I suggest reading them to learn what you can (and cannot) do about it.

  • DD12345 Level 1 Level 1 (0 points)
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    May 17, 2013 2:36 PM (in response to Lawrence Finch)

    Here's what I know. I'm on my third replacement iPhone 4S in two weeks. Thanks to Apple Care plus. Yesterday there were 5 of us at the Genius Bar. All 5 of us had 6.1.3. All 5 of us had greyed out WIFI buttons. All 5 of us got new phones.

    Must have been a coincidence I guess.

     

    Lawrence I work with people like you.

  • Lawrence Finch Level 7 Level 7 (24,555 points)
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    May 17, 2013 4:34 PM (in response to DD12345)

    DD12345 wrote:

     

    Here's what I know. I'm on my third replacement iPhone 4S in two weeks. Thanks to Apple Care plus. Yesterday there were 5 of us at the Genius Bar. All 5 of us had 6.1.3. All 5 of us had greyed out WIFI buttons. All 5 of us got new phones.

    Must have been a coincidence I guess.

     

    There are 20 iPhones in my office that were on 6.1.3, and the iPhone 5s are now on 6.1.4. None of them have a WiFi problem. Coincidence, I guess.

  • sasapuksic Level 1 Level 1 (0 points)
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    May 17, 2013 7:42 PM (in response to Lawrence Finch)

    Lawrence Finch wrote: There are 20 iPhones in my office that were on 6.1.3, and the iPhone 5s are now on 6.1.4. None of them have a WiFi problem. Coincidence, I guess.

     

    You store them in freezer?

  • StevenYeap Calculating status...
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    May 17, 2013 8:08 PM (in response to sasapuksic)

    Dear sasapuksic,

     

    Question:

    Lawrence Finch wrote: There are 20 iPhones in my office that were on 6.1.3, and the iPhone 5s are now on 6.1.4. None of them have a WiFi problem. Coincidence, I guess.

     

    Answer:

    This's inside the phone hardware issue !

  • Sakkz Calculating status...
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    May 17, 2013 11:36 PM (in response to StevenYeap)

    I'm not entirely convinced its a hardware issue.

    Most people didn't have a problem (myself included) until the update to 6.1.3

     

    Just waiting for Apple to update the software again so that I can sell this piece of junk.

     

    My android is working great!!

     

    From my recent experiences I can not for the life of me understand how so many people like apple so much.  Not even an acknowledgement of the problem and estimated fix time.

    Guess Apple have taken a leaf out of EA's book.

  • vmares Level 1 Level 1 (30 points)
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    May 17, 2013 11:47 PM (in response to PatricJuel)

    if you got it repaired or replaced by apple then i say call apple again. or go to a apple retail store, if it is in stock they can replace it same day. make sure you setup a apt for the apple store. also when doing the restore make sure you are setting it up as new not restoring from back up.

  • Lawrence Finch Level 7 Level 7 (24,555 points)
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    May 18, 2013 6:39 AM (in response to Sakkz)

    Sakkz wrote:

     

    I'm not entirely convinced its a hardware issue.

    Most people didn't have a problem (myself included) until the update to 6.1.3

     

     

    Most people don't have a problem AFTER the update to 6.1.3 either. But SOME people have reported this problem going back 5 years. It isn't something that is new out of the blue with 6.1.3. That's why Apple has a Knowledge Base article on it that was first published 5 years ago: http://support.apple.com/kb/TS1559.

  • Shadow Fox Calculating status...
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    May 18, 2013 12:40 PM (in response to Lawrence Finch)

    Lawrence Finch wrote:

     

    There are 20 iPhones in my office that were on 6.1.3, and the iPhone 5s are now on 6.1.4. None of them have a WiFi problem. Coincidence, I guess.

    Despite your condescending attitude towards people looking for help that may or may not have paid attention to the entire thread like you have, perhaps you should have paid attention to what he was actually talking about- 5 iphone 4S devices (read: not iphone 5).

     

    None of these phones are able to upgrade to IOS 6.1.4 contrary to your "coincidence" you "guessed" above.

     

    Therein is the problem, and the reason why your rebuttal was fallacy at best.

     

    I own two iPads without the problem (iPad 2 and iPad 4) and also an iPhone 5 wihch doesn't have the issue since like you mentioned, is upgraded to the magical IOS 6.1.4.

     

    I also have one of the 4S phones with this issue- Wi-Fi is greyed out, Bluetooth in eternal load of death, and a multitude of SOFTWARE crash notes in the system logs of the phone noting the FIRMWARE failed AFTER the UPDATE made to the phone to 4.1.3.

     

    Clearly, it's NOT hardware related, and NO HARDWARE should have to be put into a freezer to make up for it.

     

    Regardless of how long it's been annotated as a "comeback bug" in IOS, it's not acceptable by any means no matter how you spin it.

  • Micky64 Calculating status...
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    May 20, 2013 1:00 AM (in response to Shadow Fox)

    Actually ive noticed something odd regarding the wi-fi problems....

    I use a Ipad3 for wi-fi usage and i am having the same exact problems.....

    I find one thing odd about all this on my ipad i find some address regarding some bluetooth that i don't recall registering at all in fact i turned the damned the bluetooth function off the whole time i started using it.

    Maybe the bluetooth is the cause of the problems cause ive checked all my other devices which don't have the current 6.1.3 upgrade mind you and they work just fine.

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