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mac mini with Mountain lion fails to load and mount the os-10.6.3 install disk

421 Views 4 Replies Latest reply: May 15, 2013 7:04 PM by BDAqua RSS
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May 14, 2013 10:14 AM

I'm trying to use the hardware test utility that should be on the applications disk.  When I put in either the install or application disk the drive kicks it out again after 15 or 20 seconds.  These disks will both load on my imac (late 2009) but of course won't install anything.

 

Is this normal behavour or do I have a hardware problem?

 

In addition I boot from my Mountain lion usb recovery drive but find nothing about the hardware testing utility local or online.

 

I wanted to test memory.  Used memtest and shows no errors.  I also want to test everything else too.

Mac mini, OS X Mountain Lion (10.8.3), mini is late 2009
  • BDAqua Level 10 Level 10 (114,685 points)

    Sounds like a problem with the Optical, couple of things to try...

     

    One of those CD/DVD head cleaning discs.

     

    PRAM reset, CMD+Option+p+r...

     

    http://support.apple.com/kb/HT1379

     

    In fact, do 3 in a row, takes a bit of time.

  • den.thed Level 7 Level 7 (23,325 points)

    If you upgraded from SL to ML, then the Hardware Test will still be on your Hard Drive and you should not need the Original Application Disc 2 to run it.

     

    If you did an Erase and Mountain Lion Install, then you will need the Original System Application Disc 2 that is marked Apple Hardware Test.

     

    If your Optical SuperDrive is not accepting Disc 2, then your SuperDrive either needs to be cleaned as BDAqua suggest or serviced by an Apple Service Provider.

     

    To clean it, try a > CD and DVD Lens Cleaning Kit: or similar drive cleaning disc.

  • BDAqua Level 10 Level 10 (114,685 points)

    Three PRAM rests in a row.

     

    Might call Apple with the Serial# handy & see if you can get original replacement disks.

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