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itunes on my computer keeps crashing

4839 Views 1 Reply Latest reply: May 16, 2013 8:49 AM by sterling r RSS
robinnjohnson Calculating status...
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May 14, 2013 9:28 AM

I am tired of my itunes crashing in the middle of updating apps, I have to restart it almost every day.  What do I need to do?

  • sterling r Community Specialists Community Specialists (3,240 points)
    Currently Being Moderated
    May 16, 2013 8:49 AM (in response to robinnjohnson)

    Hello Robin,

     

    I was researching what might be making iTunes quit unexpectedly and found some information that may be helpful for you.

    They are 2 articles about troubleshooting that exact issue, one for Windows XP and the other for 7 & Vista, not sure which you have so I will post both for you.

     

    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

    http://support.apple.com/kb/TS1717

     

    iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues

    http://support.apple.com/kb/ts1421

     

    All the best,

    Sterling

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