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How do i unlock my ipod 4th generation nano if i forgot my screen lock code?

8748 Views 1 Reply Latest reply: May 16, 2013 12:01 PM by griff w RSS
bethf98 Level 1 Level 1 (0 points)
Currently Being Moderated
May 14, 2013 2:18 PM

please answer my question asap i have reset it and it still wont work

iPod nano, 4th generation
  • griff w Community Specialists Community Specialists (2,340 points)

    Hi there Beth,

     

    It looks like you have a couple of options. The follow is from the article "iPod: How to use the Screen Lock"

     

    Unlocking iPod

    You can unlock iPod in one of two ways:

    • Enter the combination on iPod using the same controls you used to set the combination. If you do not enter the correct combination, the digits onscreen flash red. When you enter the combination correctly, iPod will unlock and return you to the last viewed screen.
    • Connect iPod to the primary computer you use it with (the first one iPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked.

    If you can't unlock iPod using either of these methods, you can restore your iPod to factory settings. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to iPod.If you want to change the primary computer that your iPod is associated with, do this:

    1. Restore your iPod. Warning: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data.
    2. Connect your iPod to the computer that you want to be the primary computer.
    3. Open iTunes and synchronize.

     

     

    If you need to restore your iPod, please refer to the article below.

     

    Restoring iPod to factory settings

    http://support.apple.com/kb/HT1339

     

    Hope that helps,

    - Griff W.

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