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Helpful answers
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Apr 15, 2013 12:59 PM in response to steventeddyby steventeddy,Does the printer use a 12V or 9.5 V potential difference? I am getting 12 v from the converter but the sticker on the converter says it should only give 9.5
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May 16, 2013 2:58 PM in response to steventeddyby twbranch,Try theses guys. They have some troubleshooting forums as well.
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May 24, 2013 6:57 PM in response to steventeddyby Allan Jones,Can you move the carriage by hand if the printer is off power?