HT202737: About the security content of iTunes 11.0.3

Learn about About the security content of iTunes 11.0.3
wwlee4411

Q: I'm getting an error code (3072) when I try and download the iTunes update!

I'm simply trying to download the latest update for iTunes.  What's going on?

iMac, OS X Mountain Lion (10.8.3)

Posted on May 17, 2013 9:03 AM

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Q: I'm getting an error code (3072) when I try and download the iTunes update!

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  • by Linc Davis,Helpful

    Linc Davis Linc Davis May 17, 2013 11:42 AM in response to wwlee4411
    Level 10 (207,963 points)
    Applications
    May 17, 2013 11:42 AM in response to wwlee4411

    You're trying to update an application that's running, perhaps in another account. Make sure you quit all apps that are to be updated. If another user is logged in under Fast User Switching or Screen Sharing, he or she must do the same.

  • by wwlee4411,

    wwlee4411 wwlee4411 May 17, 2013 12:58 PM in response to Linc Davis
    Level 1 (0 points)
    May 17, 2013 12:58 PM in response to Linc Davis

    Thank you.  I got notification from Cnet about the update as well.  I went to them and they were the ones who advised me about shutting down iTunes being used by other users on the computer.