Q: My Ipod Classic is showing a Lock Icon at the top left corner i can do restore and sync but my ipod keys are not working at all an ... My Ipod Classic is showing a Lock Icon at the top left corner i can do restore and sync but my ipod keys are not working at all and goes off as soon as i disconnect it from my mac? any one can help me out in this???? more
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Helpful answers
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May 13, 2013 1:03 PM in response to Shahbaz FSSPLby griff w,Hey there Shahbaz,
I looks like we've got a troubleshooting guide for the iPod Classic that may answer a couple of your questions.
iPod troubleshooting basics and service FAQ
http://support.apple.com/kb/TS1382
Hope that helps,
Griff W.
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May 18, 2013 2:10 AM in response to griff wby ShahbazFSSPL,Griff,
Thanks but this wasn't helpfull for me in my situation. coz i'm just getting the language option while i disconnect my iPod and even my scroller is not working so i need more help...
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May 20, 2013 2:28 PM in response to ShahbazFSSPLby griff w,If you are experiencing persistent issues, your iPod may need be serviced. The article provided earlier has the links you will need to contact Apple Support, but I have also included that section below.
How to get your iPod serviced
It's easy! Additional answers to common service questions can be found in the iPod Service FAQ.
- In North America, simply complete the online iPod service request form to receive service for your iPod or accessory. You can also schedule a service appointment with either an Apple Retail Store or an Apple Authorized Service Provider.
- In Europe, please schedule a service appointment with either an Apple Retail Store or an Apple Authorized Service Provider. Our online repair service is also available.
- In Australia, simply complete the online iPod service request form or schedule a service appointment with a local Apple Authorised Service Provider.
- Griff