HT1386: iOS: Syncing your data with iTunesLearn about iOS: Syncing your data with iTunes
Currently Being ModeratedMay 18, 2013 10:14 AM (in response to tinkin3)
Try this, first give your iPad a reset. Hold down the sleep and home keys, past when you see the red power down slider and until you see the silver apple. Let it reboot and try again.
If that doesn't work, go into the control panel and look for 'apple mobile device support'. Uninstall that. restart your computerr and plug your iPad back in. See if that triggers the driver install. (you'll have to do the same for your iphone too, sorry but they dont' separate each driver)
If one works but the other doesnt' then it's likely a driver issue.
Currently Being ModeratedMay 18, 2013 10:25 AM (in response to Skydiver119)
I already tried that. In fact, when I removed the apple mobile device support from the control panel, then I didn't even get my phone to show up, so I (for the third time) uninstalled and reinstalled iTunes. Any idea where I can find the appropriate driver?
Currently Being ModeratedMay 18, 2013 10:33 AM (in response to tinkin3)
Unfortunately, as far as I can find, there is no way to download it manually. The download is usually triggered when you plug the device in.
That's why you have to fiddle and try so many things to find just the right combo to make it install. Uninstalling and reinstalling iTunes, deleting that support from the control panel, different USB ports, sometimes it's just trial and error to hit the right sequence that makes things work.
Another alternative is that there's something wrong with the port on your iPad, which is why it won't sync. If your iPad is still under warranty you can your local Apple store check it out and make sure there's nothing wrong on that end.
Currently Being ModeratedMay 18, 2013 10:43 AM (in response to Skydiver119)
I fixed it! I did find where the driver is located and was able to update it. I appreciate your help, nevertheless!
Here is the link to troubleshoot - http://support.apple.com/kb/TS1538
Currently Being ModeratedMay 18, 2013 10:43 AM (in response to tinkin3)
Good, glad it's working for you