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75% failure rate on 24" iMac hard drives?

40086 Views 89 Replies Latest reply: Nov 19, 2013 2:00 PM by rkaufmann87 RSS
  • JLMDVM Calculating status...
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    Feb 25, 2013 6:03 AM (in response to Yonko)

    early 2008 imac 24 -- great computer, but at 5y started running SUPER SLOW.. finally after getting on boards here suspected HDD -- one run of SMART utility confirmed  HD fail.  Bought this new 12 imac and love it but not wanting to give up on the 24 08 model - i reinstalled and spent hours with software stuff before realizing hardware problem.

     

    Looked into replacing drive - watched video on OWC.. looked like a nightmare going thru screen etc. would have to buy a kit to remove LCD etc and the internal drives are not inexpensive...

     

    So I used the well known trick to put LION on a 8gb USB stick and make it bootable and ordered a MINISTACK CLASSIC from OWC -- best speed was going to be going with Firewire 800 on this imac model (no usb 3.0 or thunderbolt on the 08's remember)  -- 1TB was $160 so worth a try and if i was not happy would use as my time machine backup for the new iMac. 

     

    Spent about 5 hours in putting LION on the Ministack and migrating previous time machine backup but all went well.  Drive is pretty darn fast and I can not tell difference in internal and external.  Basically use it like a mac mini - boots from ext drive and all is happy.  Pretty inexpensive set up and wifi from kids upstairs area is quick - uses printer via network so they can use for school work/papers etc.  I am quite happy with this option and cost.  also if it works for another 2-3 years and drive fails pretty easy for me to do this again and not a big cost.  just a solution thought that has worked for us!

  • frapaego Calculating status...
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    Mar 3, 2013 2:50 AM (in response to GLS-Texas)

    Mi iMac a muerto. Necesita una placa lógica nueva y para ello me piden 800€, cosa que no considero aceptable después de haber pagado 2000€ por el equipo.

     

    Creo que Apple debería reconocer que los modelos de iMac de principios de 2008 tienen un problema en su placa lógica y llamar a filas para reparar todas las unidades vendidas.

     

    Pero claro está, esto supondría un pérdida adquisitiva importante, ya que dicho modelo vendió muchas unidades. Con tanto dinero como ganan, no se preocupan de sus usuarios con problemas en sus máquinas.

     

    Están perdiendo el sentido, se están olvidando de lo más importante que tienen, sus usuarios fieles y seguidores, solo quieren negocio y dinero.

  • Ralph124 Calculating status...
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    Apr 9, 2013 8:06 PM (in response to GLS-Texas)

    My hard drive failed last June, Dvd drive is dead now.  It is impressively hot.  Apple store would get it to boot but it would die again as soon as I got home.  After three tries I went to Best Buy for the replacement.  They were 5 minutes away and the Apple Store 45.  No problemswith the new hard drive - yet.

  • iDG13 Calculating status...
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    May 1, 2013 5:09 AM (in response to GLS-Texas)

    My early 2008 24" iMac crash last week after running great for over 4.5 years.  Apple store tells me its the Hard drive and video card.  Don't understand how they both died at the same time.  The store tells me tell will replace (at my cost) both parts with same parts I had in it.  I had the Nvidia card in it and they replace it with an Ati card with half the memory.  Now I have to go back to the store (1 hr dive away) and have then swap out the video cards for the one they should have put in in the first place.  Glad I checked the work order carefully. 

  • William Rivas Level 5 Level 5 (4,225 points)
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    May 18, 2013 10:09 PM (in response to iDG13)

    iDG13 wrote:

     

    My early 2008 24" iMac crash last week after running great for over 4.5 years.  Apple store tells me its the Hard drive and video card.  Don't understand how they both died at the same time.  The store tells me tell will replace (at my cost) both parts with same parts I had in it.  I had the Nvidia card in it and they replace it with an Ati card with half the memory.  Now I have to go back to the store (1 hr dive away) and have then swap out the video cards for the one they should have put in in the first place.  Glad I checked the work order carefully. 

    How much did it cost you?

     

    Thx

     

    AppleWill.png

    MacBook Air, OS X Mountain Lion, iPhone 5 iMac 2.93 iPad Mini
  • iDG13 Level 1 Level 1 (0 points)
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    May 19, 2013 10:15 AM (in response to William Rivas)

    Correction.  The Nvidia card has the same memory.

     

    New hard drive and video card was $351 plus tax. That included labor.

  • William Rivas Level 5 Level 5 (4,225 points)
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    May 19, 2013 1:11 PM (in response to iDG13)

    iDG13 wrote:

     

    Correction.  The Nvidia card has the same memory.

     

    New hard drive and video card was $351 plus tax. That included labor.

    Thanks so much for your quick response!

     

    AppleWill.png

    MacBook Air, OS X Mountain Lion, iPhone 5 iMac 2.93 iPad Mini
  • darlingwilliams Calculating status...
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    Oct 21, 2013 9:37 AM (in response to GLS-Texas)

    I have a 24" 2007 imac and am taking it in today for its 4th hard drive.  1st one died within a year, second one died last Novemeber, 3rd one died yesterday.  Super lame especially considering how heavy these things are... I would have gotten a laptop if I'd known I'd be visiting the Genius Bar this often!  Not to mention how much time it takes to trouble shoot, backup and re-install all my programs and info everytime I have a failure. I paid for the hard drive last year, but refused to pay for this one... Apple knows something is up with this model and should step up and issue a recall like they did with the Seagates, or figure out what is causing the hard drives to fail and issue a fix for that.  I am so disappointed with my first major Mac purchase... especially since I am typing this on a 10 year old HP that has never experienced a hard drive crash.  Is there a class action in place for this model yet?

  • rkaufmann87 Level 8 Level 8 (40,500 points)
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    Oct 21, 2013 1:30 PM (in response to darlingwilliams)

    No doubt you have had bad luck however I don't think it's a widespread issue. I have a late 2007 24" iMac that is working as well today as it did in October 2007 when I bought it. The machine has been dead reliable.

     

    However if you are able to get Apple to step up and fix it, more power to  you!

  • vartex Calculating status...
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    Nov 19, 2013 1:00 PM (in response to GLS-Texas)

    I have the 20" model and the hard drive is failing. Apple is not sticking to their product and not interested in opening up my computer and installing a new one for me. I have no problem paying for the service, but they claim it's a vintage and that it's time to buy a new one. Can someone help me figure out what the next best step to take is.

  • rkaufmann87 Level 8 Level 8 (40,500 points)
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    Nov 19, 2013 1:19 PM (in response to vartex)

    With due respect a 20" is vintage and perhaps you should consider replacing it. If you still want it repaired rather than ranting about Apple why not simply take the computer to an AASP for repair?

  • vartex Level 1 Level 1 (0 points)
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    Nov 19, 2013 1:33 PM (in response to rkaufmann87)

    Best Buy said they would install a HDD for me for $40. Unbelievable that Apple can't do the same. Anyways, I just bought a Mac Mini and we have a MBP, so I might just sell it to an interested party for $160. I really like the mini!

  • rkaufmann87 Level 8 Level 8 (40,500 points)
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    Nov 19, 2013 1:37 PM (in response to vartex)

    Personally I would not take any computer within a 100 yards of BB....LOL good luck with that!!!

  • vartex Level 1 Level 1 (0 points)
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    Nov 19, 2013 1:40 PM (in response to rkaufmann87)

    This is one of their flagship stores (in Houston) and no other BB is willing to "operate" on it. So I do trust this particular location.

     

    I think I might just sell it as is...it had a good life. I just wish I knew all this before I purchased the mini. Thanks.

  • rkaufmann87 Level 8 Level 8 (40,500 points)
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    Nov 19, 2013 2:00 PM (in response to vartex)

    Flagship is only a codeword for big, it doesn't mean they are competent. However that being said it's your machine, it has had a good life and you can decide what to do with it.

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