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All replies
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Helpful answers
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May 19, 2013 7:22 PM in response to Her Poodleby ds store,Do this and come back and paste the results
Etresoft is safe, he's a regular here at Level 7. You can allow it to install past Gatekeeper (system preferences >security> downloads to anywhere for now)
Uninstall the anti-malware for now and reboot, it's really not needed as Apple has installed one in OS X 10.6.8 and above. They make changes that conflict with restrictive anti-malware.
Run the #12 OnyX cache cleaning routine here, it will take some time to complete, this usually does the trick for Safari slow issues.
OnyX is safe, so you can allow it to install past Gatekeeper (system preferences >security> downloads to anywhere for now)
Read here to eliminate other network issues
Also mention your download speed as advertised by your ISP, 2-5 seconds is really slow. Safari for me on 25 Mb/s is 1.5-2 seconds and 1 second on tweaked Firefox.
Should give a excellent picture of your situation and we can recommend a course of action.
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May 19, 2013 7:33 PM in response to ds storeby Her Poodle,I've been using Mac's for awhile, so I feel really stupid asking this.
What is Gatekeeper?
And I know it may be "safe", but I don't want to rely on a third-party program. Besides, what does it do?
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May 19, 2013 7:48 PM in response to Her Poodleby ds store,In OS X 10.8 Apple installed what Windows also uses, signed software that the developer is on record with Apple.
So on 10.8 it might not install at all unless Gatekeeper is temporarily turned off, but you can turn it back on once the software is installed.
If you’re sure the app is safe, you can manually override Gatekeeper by Control-clicking the app and choosing to open it.
https://www.apple.com/osx/what-is/security.html
I haven't checked if Etresoft or OnyX is signed or not as I'm on 10.6, so it might just install without Gatekeeper saying a thing.
I've used both and they work as expected, OnyX I've used since OS X 10.2 or so, it's got a solid reputation.
https://en.wikipedia.org/wiki/OnyX
I won't steer you wrong, I've been with Apple on record for over a decade, actually over 2 decades, jesus I old.
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May 19, 2013 7:49 PM in response to Her Poodleby ds store,Her Poodle wrote:
I don't want to rely on a third-party program.
Well your already relying upon a third party software and it's likely screwing up your machine like many anti-malware does to Mac's.
OnyX is the safest way to complete a LOT of scary and complicated Terminal commands that clean out all the system etc., caches and let them rebuild.
Corrupt caches are a big problem with slowdown issues in Safari.
So are you onboard?
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May 19, 2013 7:48 PM in response to ds storeby Her Poodle,Yes, but I don't see what all this has to do with Safari, though. I just wanna figure out why it's slow. And how to make it fast again.
And the load estimate for pages. was just guessed by me.
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May 19, 2013 7:54 PM in response to Her Poodleby ds store,Her Poodle wrote:
I just wanna figure out why it's slow. And how to make it fast again.
We don't know at this point, all we can do is throw some things at it and have it speak something back and give us a clue what it is. Software is complicated.
If you rather have a local PC/Mac tech come to your house then opt for that, but that's going to be expensive, why this forum is here and monitored by Apple.
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May 19, 2013 7:56 PM in response to Her Poodleby ds store,Never mind, you hire someone to come to your home and assist you.
We can only assist those who can assist themselves.
Have a good day, I'm going to take in a movie.
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May 19, 2013 8:00 PM in response to Her Poodleby Her Poodle,It won't let me paste the information on here.
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May 19, 2013 8:18 PM in response to Her Poodleby chrisbeals,If safari is running slow then first you should try to reset safari. To do this you click safari on the top left of your screen then click reset, but you don't need to reset the history. If this does not work than simply restart your computer.
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May 19, 2013 9:45 PM in response to Her Poodleby reejakim,Hardware Information:
MacBook Pro - model: MacBookPro10,2
1 2.6 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 768 MB
System Software:
OS X 10.8.3 (12D78) - Uptime: 0 days 11:17
Disk Information:
APPLE SSD SM256E disk0 : (251 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
disk0s2 (disk0s2) <not mounted>: 250.14 GB
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Kernel Extensions:
com.trusteer.driver.gakl_driver_2 Version: 1
Problem System Launch Daemons:
Problem System Launch Agents:
[failed] com.apple.mrt.uiagent.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.motive.systemDaemon.plist
[loaded] com.trusteer.rooks.rooksd.plist
Launch Agents:
[loaded] com.motive.userAgent.plist
[loaded] com.trusteer.rapport.rapportd.plist
User Launch Agents:
[loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
[loaded] com.google.keystone.agent.plist
User Login Items:
iTunesHelper
Safari
Dropbox
AdobeResourceSynchronizer
3rd Party Preference Panes:
Flash Player
Rapport
Internet Plug-ins:
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
JavaAppletPlugin.plugin
npMotive.plugin
QuickTime Plugin.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes by CPU:
11% usbmuxd
4% Dock
3% AppleMobileBackup
2% WindowServer
1% EtreCheck
1% fontd
0% Finder
0% filecoordinationd
0% iTunes
0% coreservicesd
Top Processes by Memory:
213 MB iTunes
164 MB WindowServer
123 MB node
123 MB rapportd
74 MB mds
74 MB Finder
74 MB Dropbox
66 MB Dock
57 MB NotificationCenter
41 MB System
am I all good?
