2 Replies Latest reply: May 20, 2013 3:48 PM by Old Toad
Rigzz Level 1 Level 1 (0 points)

I'm running OS X 10.6.8.


iPhoto 09 version 8.1.2 and a current, up-to-date iPhone 5.


I was importing photos and movies from the phone into iPhoto fine until a couple weeks ago. Now, when I look back - some photos never did import at all, or others are visible as thumbnails but the full view is a grey exclamation mark.


The "original" images don't appear to be in the iPhoto "view hidden" contents, either.


I've run the option-command-launch routine and rebuilt thumbs, library, but no good. As a matter of fact, when I try to rebuild the library from backup I get a warning I need to upgrade. I'm not sure what that means? ...upgrade version of iPhoto 09 or uprade to the 2011 edition?


I'm not totally against upgrading to 2011 but that would require upgrading my OS, too. It seems a bit much to solve a glitch/corruption in iPhoto that was working a few weeks ago?


Thanks for your time in reading. I'd appreciate any help you can offer.



iPhone 5, iOS 6.1.4
  • 1. Re: iPhoto 8.1.2 and iPhone 5 import photos grey exclamation mark.
    Terence Devlin Level 10 Level 10 (123,800 points)

    Are you running a Managed or a Referenced Library?


    A Managed Library, is the default setting, and iPhoto copies files into the iPhoto Library when Importing. The files are then stored in the Library package


    A Referenced Library is when iPhoto is NOT copying the files into the iPhoto Library when importing because you made a change at iPhoto -> Preferences -> Advanced. (You unchecked the option to copy files into the Library on import) The files are then stored where ever you put them and not in the Library package. In this scenario you are responsible for the File Management. 

  • 2. Re: iPhoto 8.1.2 and iPhone 5 import photos grey exclamation mark.
    Old Toad Level 10 Level 10 (115,680 points)

    Apply the two fixes below in order as needed:



    Fix #1


    Launch iPhoto with the Command+Option keys held down and rebuild the library.




    Select the options identified in the screenshot


    Fix #2


    Using iPhoto Library Manager  to Rebuild Your iPhoto Library


      1. Download iPhoto Library Manager and launch.
      2. Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
      3. Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
      4. In the next  window name the new library and select the location you want it to be placed.
      5. Click on the Create button.


    Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.