charward

Q: Can't reset Apple ID password!

I can't access my existing Apple ID and I've gone through the help on apple and neither options work. 

 

1.Email verification goes to some unknown email. No option to send to a new email.

2.Verify by date of birth on file doesn't work and doesn't display the year so it's always invalid when I try entering the date.

 

I have called Apple Support, they told me that Apple ID's are basically a seperate entity and then refer me to the website help and I've tried at least 20 times.

(Or so it feels like!)  I've already created a new ID but I have all of my paid Apps for my phone and about $25 store credit linked/synced to the old Apple ID. 

 

Apple said that they can try to help but it's $20-$50 (depending on device) via Apple Support but I don't have that type of cash-flow if there isn't any real help..

 

What are my options?

 

Please help if you can!!

 

-charward

Posted on Mar 1, 2012 10:07 AM

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