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Great@60

Q: wireless printer was working until power went off now it states it is offline

Wireless printer stating its offline how do I get it online? Power went off last night and wireless is working for my computer and is on ,need help to get printer showing it is online ..

MacBook Pro

Posted on May 21, 2013 4:33 PM

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Q: wireless printer was working until power went off now it states it is offline

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  • by Bob Timmons,

    Bob Timmons Bob Timmons May 21, 2013 5:33 PM in response to Great@60
    Level 10 (105,303 points)
    Wireless
    May 21, 2013 5:33 PM in response to Great@60

    Things are likely out of sequence on the network due to the power outage. A complete power cycle of the network would be the first troubleshooting step to perform.

     

    Power off the complete network.....all devices....in any order that you want.

     

    Wait a few minutes

     

    Start the modem first, and let it run by itself for a few minutes

     

    Start the router next and let it run a full minute

     

    Start the printer next the same way

     

    Continue starting devices one at a time a minute apart until everything is powered back up

     

    Check the network