3 Replies Latest reply: May 21, 2013 6:44 PM by Texas Mac Man
odonnelldt Level 1 Level 1 (0 points)

I am trying to upgrade iOS but can't find the software update under general settings.  It is Model MC763LL.  Thanks


iPad 2, iOS 4.3
  • 1. Re: I am trying to upgrade iOS but can't find the software update.  It is Model MC763LL
    Niel Level 10 Level 10 (242,140 points)

    Go back to the article you asked this question from, ignore the instructions for updating it wirelessly, scroll down, and follow those for updating it from iTunes on a computer.

     

    (83135)

  • 2. Re: I am trying to upgrade iOS but can't find the software update.  It is Model MC763LL
    Kappy Level 10 Level 10 (226,855 points)

    See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.

     

    IPhone, iPod Touch, and iPad iOS Compatibility Chart

     

         Device                                       iOS Verson

     

    iPhone 1                                      iOS 3.1.3

    iPhone 3G                                   iOS 4.2.1

    iPhone 3GS                                 iOS 6.1.x

    iPhone 4                                      iOS 6.1.x

    iPhone 4S                                    iOS 6.1.x

    iPhone 5                                      iOS 6.1.x

    -------------------------------------------------------

    iPod Touch 1                               iOS 3.1.3

    iPod Touch 2                               iOS 4.2.1

    iPod Touch 3                               iOS 5.1.1

    iPod Touch 4                               iOS 6.1.x

    iPod Touch 5                               iOS 6.1.x

    -------------------------------------------------------

    iPad 1                                          iOS 5.1.1

    iPad 2                                          iOS 6.1.x

    iPad 3                                          iOS 6.1.x

    iPad 4                                          iOS 6.1.x

    iPad Mini                                     iOS 6.1.x

    =====================================

     

    Select the method most appropriate for your situation.

     

    Upgrading iOS

       1. How to update your iPhone, iPad, or iPod Touch

       2. iPhone Support

       3. iPod Touch Support

       4. iPad Support

     

         a. Updating Your iOS to Version 6.0.x from iOS 5

     

              Tap Settings > General > Software Update

     

         If an update is available there will be an active Update button. If you are current,

         then you will see a gray screen with a message saying your are up to date.

     

         b. If you are still using iOS 4 Updating your device to iOS 5 or later.

     

         c. Resolving update problems

     

            1. iOS - Unable to update or restore

            2. iOS- Resolving update and restore alert messages

  • 3. Re: I am trying to upgrade iOS but can't find the software update.  It is Model MC763LL
    Texas Mac Man Level 8 Level 8 (45,845 points)

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.

     

    iOS 5: Updating your device to iOS 5 or Later

    http://support.apple.com/kb/HT4972

     

    How to install iOS 6

    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html

     

    iOS: How to update your iPhone, iPad, or iPod touch

    http://support.apple.com/kb/HT4623

     

    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.

     

    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).

     

    Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.

     

     Cheers, Tom