Q: Latest iTunes update: computer doesn't recognize DVD drive
I updated iTunes and my computer doesn't recognize my keyboard and my DVD drive.
I was able to get the keyboard back by unplugging it and plugging it back in.
I had to do a system restore to get back the DVD drive.
I don't want to reinstall the update until I'm sure this won't happen again.
Windows 7, iTunes update
Posted on May 22, 2013 8:56 AM
by Allen A,Solvedanswer
Community Specialists
Hello matthewfromwindber,
The following article can help you resolve the issue with your DVD drive after udpating iTunes.
http://support.apple.com/kb/TS2308
Cheers,
Allen
Posted on May 24, 2013 9:29 AM