HT204321: Use Do Not Disturb on your iPhone, iPad, or iPod touch

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Q: Do Not Disturb mode - Prob with favorite calls coming through

While in Do Not Disturb mode, with the setting on for "allow calls from favorites", my iPhone (4s, ios 6) does not allow calls from favorites to ring. Anyone else have this problem and solve it? Thx.

iPhone 4S, iOS 6.1.4

Posted on May 23, 2013 9:08 AM

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Q: Do Not Disturb mode - Prob with favorite calls coming through

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  • by ckuan,

    ckuan ckuan May 23, 2013 9:10 AM in response to apple7700
    Level 7 (33,902 points)
    May 23, 2013 9:10 AM in response to apple7700

    DND only works when iPhone is locked.

  • by Kenrizzo78,

    Kenrizzo78 Kenrizzo78 Jun 1, 2013 4:51 AM in response to ckuan
    Level 1 (0 points)
    Jun 1, 2013 4:51 AM in response to ckuan

    With iPhone 5 I'm having a similar problem: with DND on and while locked it allows calls from favourites just as it should EXCEPT from my girlfriends number! I've checked everything and got all her data set to favourites, still for some reason calls from here with DND on and phone locked are still rejected while the phone is set to allow favourites through and does so from all the others except her. Any idea please?

  • by FelipeV,

    FelipeV FelipeV Jun 1, 2013 6:59 AM in response to Kenrizzo78
    Level 5 (6,774 points)
    iPhone
    Jun 1, 2013 6:59 AM in response to Kenrizzo78

    Maybe...you really don't want to talk to her....

     

    Kidding aside, make sure you have only ONE contact listing for her and that her number is entered correctly on the contact. Designate that one as the favorite. If that doesn't work, delete her contact and create a new one for her.

     

    Also try doing a reset of the phone: hold down the home button and lock/power button at the same time until the Apple logo appears.

  • by Kenrizzo78,

    Kenrizzo78 Kenrizzo78 Jun 1, 2013 7:33 AM in response to FelipeV
    Level 1 (0 points)
    Jun 1, 2013 7:33 AM in response to FelipeV

    Hi and thanks for reply. In fact had to show her the bug cause that's what she thought hehe

     

    Thanks also for your suggestions but I had already tried all these possibilities but still the same  her number is only entered once for sure. I just can't figure what else to check upon :(