5 Replies Latest reply: May 24, 2013 11:39 PM by fruhulda
Scott Hampton Level 2 Level 2 (265 points)

Hello,

I suddenly lost all the custom colors I spent time creating in my image well. It's completely blank now. Is there a way to restore the colors or am I doomed to start all over? I already restarted and reopened apps with no success. All color swatches are gone. Any ideas of what happened and how to retrieve them? There was no user error, as far as I can see, because I just opened programs and saw all colors missing.

 

Thanks.

  • 1. Re: Lost All Colors in Image Well
    fruhulda Level 6 Level 6 (15,110 points)

    Are you talkinga about the application Image Well? If so you have to address the producers of Image Well.

    This forum is about the application Pages. If it is something in Pages you refer to as Image Well please explain what it is.

  • 2. Re: Lost All Colors in Image Well
    PeterBreis0807 Level 7 Level 7 (29,640 points)

    Have you possibly opened a different system or user?

     

    The color swatches are held in your User Library so they are available to all applications.

     

    Apple has not thought through the Color Picker. Whilst it has a lot of technological features most are partially implemented and the whole set-up has no thought to transferring or saving swatches. There is a slightly clumsy system of labelling and retaining named swatches, but those have no hooks into styles or savable and reloadable palettes. They are just a way of naming what you have.

     

    If you want swatches to reuse the only durable solution is to create a document with colored and labelled image boxes which you can resample using the Color Picker's sample tool.

     

    Peter

  • 3. Re: Lost All Colors in Image Well
    Scott Hampton Level 2 Level 2 (265 points)

    Hello fruhulda,

    No, not the application Image Well, the palette where you use the color picker. Thanks.

  • 4. Re: Lost All Colors in Image Well
    Scott Hampton Level 2 Level 2 (265 points)

    Hi PeterBreis0807,

    I'm going to try logging in as a differnt user and see. I'll post back. Thanks.

  • 5. Re: Lost All Colors in Image Well
    fruhulda Level 6 Level 6 (15,110 points)

    OK the color window, or I would say the color palette. It is about colors and not images.

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