Skip navigation


145 Views 2 Replies Latest reply: May 23, 2013 6:59 PM by BrookeKuuipo RSS
BrookeKuuipo Calculating status...
Currently Being Moderated
May 23, 2013 5:24 PM

My iphone 4 powered off by itself while i was using it. I know it didnt go dead, becuause it had 40% battery left, It will not charge, and my lock button is broken. It will not come on at all when i plug in the charger. Can someone please help and tell me if there is anyway i can power it back on myself?

iPhone 4, iOS 5.1
  • Eric Teboul Calculating status...
    Currently Being Moderated
    May 23, 2013 5:53 PM (in response to BrookeKuuipo)

    Try charging the iPhone for 30 minutes. With the iPhone still connected, hold the home and lock button together. The Apple sign should appear on your screen.


    If that doesn't work, allow the iPhone to charge for a few more hours and try again.


    If after both tries, the phone continues to malfunction, consider making an appointment at an Apple Genius Bar to resolve this problem.


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.