HT203180: If your videos from iTunes can't be played on your iPhone, iPad, iPod, or Apple TV

Learn about If your videos from iTunes can't be played on your iPhone, iPad, iPod, or Apple TV
fenchfry1967

Q: why do movies i purchased not show in iTunes on my mac, but show on my iPad

Why do movies I purchased not show on itunes on my Mac, that I purchased them, but they all show on my ipad...itunes on my Mac is saying to purchase to watch??

Posted on May 24, 2013 2:42 PM

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Q: why do movies i purchased not show in iTunes on my mac, but show on my iPad

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  • by varjak paw,

    varjak paw varjak paw May 24, 2013 2:50 PM in response to fenchfry1967
    Level 10 (169,883 points)
    May 24, 2013 2:50 PM in response to fenchfry1967

    The movies should copy to your computer when you sync your iPad with iTunes assuming that the computer is authorized to the iTunes Store account through which you purchased the movies. Have you tried that, and if so do you not then see the movies in the Movies area in iTunes?

  • by fenchfry1967,

    fenchfry1967 fenchfry1967 May 29, 2013 6:36 AM in response to varjak paw
    Level 1 (0 points)
    May 29, 2013 6:36 AM in response to varjak paw

    When I tried to sync iPad to Mac & tried to do movies a message came up saying that the iPad was linked to a different iTunes account, but we have always had the same account, we never had that problem before or had that message....

    so I don't understand what that means

  • by varjak paw,

    varjak paw varjak paw May 29, 2013 8:34 AM in response to fenchfry1967
    Level 10 (169,883 points)
    May 29, 2013 8:34 AM in response to fenchfry1967

    That's the message you'll get when you try to connect to a different iTunes library. Did you perhaps change computers, or make some sort of change to that computer, such as using a different user account, or redo iTunes in some way?

  • by fenchfry1967,

    fenchfry1967 fenchfry1967 May 29, 2013 8:40 AM in response to varjak paw
    Level 1 (0 points)
    May 29, 2013 8:40 AM in response to varjak paw

    I didn't do anything, that I'm aware of, I'm just learning all these things!!

    But I've never changed, added another account, that's why I'm confused

  • by travelkb,

    travelkb travelkb May 30, 2013 10:44 AM in response to fenchfry1967
    Level 1 (0 points)
    May 30, 2013 10:44 AM in response to fenchfry1967

    This was happening to me, as well.  I opened iTunes and went to my Purchased directory and noticed that the movie that would not sync was unchecked.  (Which has never been a problem before)  But once I checked the box, the movie was available to download and the download worked.  I hope this helps.