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Helpful answers
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May 25, 2013 7:55 AM in response to nallursby jeremy_v,Hi nallurs,
Welcome to Apple Support Communities.
You may find this article helpful for troubleshooting an unresponsive iPod:
iPod troubleshooting basics and service FAQ
http://support.apple.com/kb/TS1382
If the trouble with syncing using iTunes persists, these articles might help as well:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
Best,
Jeremy
