i was looking at an app for pics 1000 points and i was only looking to see what it was about but they charged me 4 times for it why was that
164 Views 1 Reply Latest reply: May 28, 2013 1:03 PM by Delgadoh
Currently Being ModeratedRe: i was looking at an app for pics 1000 points and i was only looking to see what it was about but they charged me 4 times for it why was thatMay 28, 2013 1:03 PM (in response to countrygirl723)
You might want to look at the following article, it'll go over how to report an issue with your App Store purchase. I pasted the steps below:
- Find the email receipt for your purchase.
- Click Report a Problem under the app that is having the issue.
- When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
- Click Report a Problem next to the item you are having an issue with.
- From the Choose Problem dropdown menu, choose the appropriate issue.
- Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
- Click Submit to have your issue reviewed.