94 Views 1 Reply Latest reply: May 26, 2013 11:24 AM by modular747
Currently Being ModeratedMay 26, 2013 11:24 AM (in response to Gypzy1)
Dear Anyone who could possibly help me,
Today I opened up my I-tunes and plugged in my I-phone; I selected the "Restore I-phone" option because I wanted to restore my I-phone back to its original state as when I first recieved it. I selected "Restore" and began the process. After the play menu of Itunes said something along the lines, "Restoration Complete" and went on to load other things that are suppposed to follow a restoration, I was called away. Since my I-phone was not completely through doing the restoration and other loading, I did not shutdown my my computer. Instead I closed the top down shut - which now I regret because I think closing my computer shut it what started the entire mess.
When I returned to my I-phone and viewed my Itunes, it said something like, "Restoration Failed" and then two small screens came up telling me the restoration did not complete. So, I unplugged my I-phone and turned it off. Now every single time I turn it back on, the screen of my I-phone has the Itunes icon saying "itunes" under it, and there is an white arrow under the icon that is pointing to the icon itself. Under the arrow, there is the picture of my plug in, (the same plug in we use to sync music and other data from our Itunes to our I-phone.)
I have tried holding down the home button while continuing to press down the on button and this same screen pops up. Even when I try to plug it in, the only that happens is I hear the sound it makes when I plug in my I-phone, but it will not show up in my Itunes. Nothing has worked and I am all out of ideas.
What can I do to turn my I-phone back on so that I can hopefully restore my I-phone and reload my music, applications and other things?