Currently Being ModeratedMay 26, 2013 12:32 PM (in response to llobaugh3)
Reset the phone (no data loss): press both the home and power buttons for at least 10 seconds, releasing when the Apple logo appears.
If that doesn't work, you will need to restore:
Currently Being ModeratedMay 26, 2013 12:33 PM (in response to llobaugh3)
This usually indicates either a software issue our simple glitch. Hold the power button> slide to turn off. leave it off for a couple minutes and turn on and try again. If this does not work you will want to back up the iPhone and restore it in ITUNES.