Currently Being ModeratedMay 26, 2013 2:43 PM (in response to redcore)
The article below may help you with this particular issue of one song not authorizing:
If it does not, then download the purchase again ....
If this does not resolve your issue, please follow these instructions for support from the iTunes Store:
- Find the email receipt for your purchase.
- Click Report a Problem under the app that is having the issue.
- When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
- Click Report a Problem next to the item you are having an issue with.
- From the Choose Problem dropdown menu, choose the appropriate issue.
- Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
- Click Submit to have your issue reviewed.
I hope this information helps ...
Have a great day!
Currently Being ModeratedMay 28, 2013 2:43 PM (in response to judysings)
Appreciated, Judy. The "reauthorize" notice stopped after I restarted iTunes, but I was unable to redownload the song. Upon contacting iTunes support they simply refunded my money so I assume it's something they've seen before and can't seem to fix. Just going to buy the album elsewhere. I prefer iTunes because obviously it fits in with the Mac/iPhone ecosystem, but this leaves a bitter taste in my mouth on the technical side in that you can't redownload a song to the same computer and some songs apparently randomly don't play when you buy them. Disappointing, but I'm glad they didn't string me a long and just refunded immediately.
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