Skip navigation

my external speakers stopped working

3173 Views 10 Replies Latest reply: Aug 28, 2013 6:31 PM by Maria Folsom RSS
abeatlsfan Calculating status...
Currently Being Moderated
Jul 4, 2012 10:17 AM

My speakers suddenly stopped working. I've unplugged, rebooted ect & nothing works. I get lots of feedback but no sound & my Imac will not show them as an option in systen preferences. Any ideas?

iMac, iOS 5.1.1, I think thats my operating system?
  • baltwo Level 9 Level 9 (59,145 points)
    Currently Being Moderated
    Jul 4, 2012 11:41 AM (in response to abeatlsfan)

    iOS is the OS for the handheld gadgets, iPods, iPhones, and iPads, Apple makes. Has nothing to do with the computer OS. Click on Apple icon->About this Mac reveals the computer's OS.

    27" i7 iMac 10.6.8, Mac OS X (10.7.4), G4 450 MP w/Leopard, 9.2.2
  • steve626 Level 4 Level 4 (1,395 points)
    Currently Being Moderated
    Jul 4, 2012 11:49 AM (in response to abeatlsfan)

    (1) You should plug in a set of headphones or earbuds into the sound out port of your Mac. If that works ok, then your Mac is probably fine, and the problem is then narrowed down to your speakers or the wiring going to them.

     

    (2) If headphones don't work either, then your Mac may have a hardware problem. Before concluding that, however, it might be good to delete some files like sound preferences to see if it was actually a software issue.

     

    I would check (1) first, and then (2) only if (1) doesn't work.

  • baltwo Level 9 Level 9 (59,145 points)
    Currently Being Moderated
    Jul 4, 2012 12:41 PM (in response to abeatlsfan)

    thumbsup.gif

    27" i7 iMac 10.6.8, Mac OS X (10.7.4), G4 450 MP w/Leopard, 9.2.2
  • steve626 Level 4 Level 4 (1,395 points)
    Currently Being Moderated
    Jul 4, 2012 10:50 PM (in response to abeatlsfan)

    abeatlsfan wrote:

     

    Thanks for the help everyone, but still not resolved. I plugged in a set of earbuds to my IMAC & they work on the headphone jack, but not the one right next to it, which I believe is the external out jack. I also disconnected the external speakers & plugged them into another computer & they work fine, so it appears the speakers & wiring are fine.

     

    When I plug them back into my IMAC I just get alot of feedback & my computer under system preferences does not show them in the drop down menu. I have no idea if something inside my computer is broke, or if there is some type of reset that I can do. Any ideas? Thanks in advance.

     

    Tony

    I think you need to plug the speakers into the same sound out port as you plug your headphones into. That's the sound out port for speakers, headphones, etc. The other port next to it is the audio in port, I believe. Don't plug your speakers into that. Plug the speakers into the same place you plug your headphones into. It sounds like your computer is ok but your speakers were not connected to the audio out port.

  • Maria Folsom Level 1 Level 1 (20 points)
    Currently Being Moderated
    May 26, 2013 4:32 PM (in response to steve626)

    Thank you, Steve626: your advice also helped me! Wish I could give you some extra stars. Maria

  • cpak212 Calculating status...
    Currently Being Moderated
    Aug 28, 2013 3:34 PM (in response to abeatlsfan)

    How did you get your speakers to work again? I'm having the same problem

  • Maria Folsom Level 1 Level 1 (20 points)
    Currently Being Moderated
    Aug 28, 2013 6:31 PM (in response to cpak212)

    cpak212, I followed Steve's advice above: "I think you need to plug the speakers into the same sound out port as you plug your headphones into."

     

    I didn't realize that it was the SAME port as my headphones on the back of my iMac. Simple solution, and I hope it works for you.

     

    Maria

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.