10 Replies Latest reply: Sep 4, 2013 11:13 PM by Gaffable
wei tak Level 1 Level 1 (0 points)

kindly advise how to delete the Boot Camp 4 Support Software installed on my MBA with win8pro...i would like to install the Boot Camp 5 Support Software

 

thanks


MacBook Air (13-INCH, MID 2011), Windows 8
  • 1. Re: how to delete Boot Camp Support Software?
    saturnotaku Level 3 Level 3 (525 points)

    The support software is not something you can uninstall. You can simply install the 5.0 software over the top. If you ever delete your Windows partition and decide to put it back later, you can use the current software directly without having to install 4.0 first.

  • 2. Re: how to delete Boot Camp Support Software?
    wei tak Level 1 Level 1 (0 points)

    I have tried just install on top few days ago and posted my problem (https://discussions.apple.com/thread/4951322?.)

    kindly further advise please

  • 3. Re: how to delete Boot Camp Support Software?
    JoergSi Level 1 Level 1 (0 points)

    I have the same issue, made a upgrade-migration of my Windows 7 to Windows 8 and now I would like to install the Bootcamp 5 software and getting all the time: This is Windows 7 and not supported messages, even if I try to deinstall the bootcamp software from the Program Manager!

  • 4. Re: how to delete Boot Camp Support Software?
    rtheb Level 1 Level 1 (140 points)

    On the Windows sisw did you check out Control Panel>Programs and Features>Boot Camp Services and try to uninstall from there?

  • 5. Re: how to delete Boot Camp Support Software?
    JoergSi Level 1 Level 1 (0 points)

    Yes, I did it (or tried it) this way!

     

    Uninstall Bootcamp

    BC01.PNG

     

    Are sure, yes!

    BC02.PNG

     

     

     

    Bootcamp need Windows 7 to operate :-(

    BC03.PNG

  • 6. Re: how to delete Boot Camp Support Software?
    rtheb Level 1 Level 1 (140 points)

    Check System Restore and see if you have a Restore Point created before you installed the Boot Camp 5 Support Software.

     

    If you do just restore to the point before you installed.

     

    If not...

     

    I suggest trying to re-install Boot Camp 5 Support Software again

    reboot

    and then try the Control Panel>Programs and Features> Uninstall route again

     

     

    If that fails then Download the Boot Camp 4 Drivers applicable to your Mac and repeat by installing the Boot Camp 4 Drivers

    reboot

    and then try the Control Panel>Programs and Features> Uninstall route again.

     

    Before doing any of thie above make sure you create a System Restore Point so you at least can return to where you are.

  • 7. Re: how to delete Boot Camp Support Software?
    JoergSi Level 1 Level 1 (0 points)

    Hi,

     

    thank you for your advise, but:

     

    Check System Restore and see if you have a Restore Point created before you installed the Boot Camp 5 Support Software.

     

    => As i wrote before, I made an OS Upgrate of Windows 7 to Windows 8. The Windows 7 was using Bootcamp 4. So, I don't have a W8 restore Point of the Bootcamp installation!

     

     

    I suggest trying to re-install Boot Camp 5 Support Software again

    reboot and then try the Control Panel>Programs and Features> Uninstall route again

     

    => Not possible, it looks like the installation routine of BC 5 is checking the existing BC installation. And as I have expirienced, even BC 4 does not want to be deinstalled and because of this I'm unable to install BC 5! BC 5 launches BC 4 uninstaller => BC 4 does not like Windows 8 => Check Mate!

     

    If that fails then Download the Boot Camp 4 Drivers applicable to your Mac and repeat by installing the Boot Camp 4 Drivers reboot and then try the Control Panel>Programs and Features> Uninstall route again.

     

    => Have tried this => BC 4 does not like Windows 8!

     

    Before doing any of thie above make sure you create a System Restore Point so you at least can return to where you are.

     

    => I'm afraid that I'm stuck to a manual cleaning of my regestry!

     

     

    But thank you for sharing your ideas.

     

    Regards,

     

    Joerg

  • 8. Re: how to delete Boot Camp Support Software?
    rtheb Level 1 Level 1 (140 points)

    Read this:from Projectrelentless on how to get BootCamp 5 support software installed using a registry trick...

     

    https://discussions.apple.com/thread/4897066

     

    • Big Thanks to a post by ErikVanD i seen on this forum for the next step.
    • If you want, try and click setup in this latest BootCamp support set, and you will get another sad error claiming x64 is not supported, something awful to that nature.  Awww man, this far, only to get let down.  Nope.  We are going to fix that.  And this is where ErikVanD's post pointed me to what we do next.
    • It was said to navigate in the BootCamp 5.0.5033 folder to something of the effect of BootCamp/Drivers/Apple and run the MSI file "BootCamp"  (MSI file will say Windows Installer in its description, and not necessarily MSI for anyone not too savy with Windows) **note - NOT .bootcamp (notice the period in the front) and it should work and install the new Windows 8 support for your MBP...but in my case it didn't, which is why im posting how i fixed this.  Your setup may somehow be different, but mine gave me an error say it "needs elevated permissions to run, use setup.exe instead.  We tried that remember!  And it gave us the x64 not supported error.  Oh man!  Blabbing aside, this file needs to be ran as an administrator, which yeah your the only user, but Windows is funny like that.  Normally youd just right click, and select run as administrator, but out the box, that option isnt there when you right click, only install, repair, open with etc.  Here's the next trick, you need to add a registry file to enable running as an administrator, dont be afraid, this is an old trick, and really easy. 
    • Open notepad in Windows, and create a new doc, call it Add_MSI_run_as_administrator.reg
    • Paste this following code into the new doc
    • Windows Registry Editor Version 5.00 
      HKEY_CLASSES_ROOT\Msi.Package\Shell\runas] "HasLUAShield"=""  [HKEY_CLASSES_ROOT\Msi.Package\shell\runas\Command] @=hex(2):22,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,\     00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,6d,00,\    73,00,69,00,65,00,78,00,65,00,63,00,2e,00,65,00,78,00,65,00,22,00,20,00,2f,\   00,69,00,20,00,22,00,25,00,31,00,22,00,20,00,25,00,2a,00,00,00
    • Or download the file already made from my company server at http://www.theprojectdev.com/public/pub.html  **i put this there as a courtesy to help others like me, its just a complete reg file, so either create your own through copy and pasting above or download it.  Either way, put it on your desktop.
    • Now double click the new registry file, and allow/ok it to do its thing. 
    • Once done, you can discard the file from your desktop, or keep, your choice.
    • Guess What!?  Now we can do the impossible!  Lets revisit that solution from before by going to the newest BootCamp 5.0.5033, and navigate to BootCamp/drivers/Apple and select that tricky BootCamp MSI file that wouldnt allow us to run, this time RIGHT CLICK it.  Because of our new registry entry we placed, we now have an option to "Run as Administrator"  Click that option.
    • WooHoo!  We have done what coudnt be done, BootCamp will now walk you through the installer, and add all the great support for Windows 8 on your mid 09 Macbook Pro that they for some reason neglected!
    • After the update, you will endure yet another restart.  From there, most likely using a wired mouse still, navigate to the system tray icon on the bottom right corner of the screen (little up arrow) and click it.  It will pop up a little menu, showing system processes/stuff running, click the gray squared diamond (this is bootcamp) and it will bring up the newest BootCamp control panel.  From here, you can nav to trackpad/touchpad and set tap to click (finally) and gestures, etc.  This control panel has lots of good stuff to make a MBP user feel comfortable in Windows 8.  There you go!  You did it!
  • 9. Re: how to delete Boot Camp Support Software?
    JoergSi Level 1 Level 1 (0 points)

    I hope this will work, I will try it and tell you about the result!

     

    Many thanks,

     

    Joerg

  • 10. Re: how to delete Boot Camp Support Software?
    Gaffable Level 1 Level 1 (10 points)

    I solved the problem by using Microsoft's Program Install and Uninstall troubleshooter to uninstall version 4 of the program "Boot Camp Services". Once version 4 was removed I was then able to successfully run the Bootcamp 5 setup.exe program.

     

    Similar to the experience of other people, I could not remove version 4 of Boot Camp Services from the list of programs in the Control Panel simply by clicking on the "Uninstall" option because each time I tried to uninstall it I received the following error message: "Boot Camp requires that your system is running Windows 7". The only way that I was able to uninstall version 4 of Boot Camp Services was to use Microsoft's troubleshooter