4 Replies Latest reply: May 27, 2013 6:42 AM by Sapper23
Sapper23 Level 1 Level 1 (0 points)

Both my MAC and iPad are properly connected to my Airport Express, however my printer which is connected by a USB cable to the Airport Express does no print, can anyone help?


Airport Express, iOS 6.1.4
  • 1. Re: Airport Express -Printing
    Bob Timmons Level 9 Level 9 (78,505 points)

    After you connected the printer to the USB port on the AirPort Express......what steps did you perform?

     

    What happened after each step?

  • 2. Re: Airport Express -Printing
    Sapper23 Level 1 Level 1 (0 points)

    Both the MAC and the IPad cannot find the printer

  • 3. Re: Airport Express -Printing
    Bob Timmons Level 9 Level 9 (78,505 points)

    The Mac will not "find' the printer unless you.....

     

    Open System Preferences (gear icon on the dock)

    Open Print & Scan

    Click the + (plus) button at the bottom of the printer list on the left

    Click Add Printer

    Look for you printer on the displayed list

    Click to highlight the printer

    Click Add

     

    If you have previously installed the printer when it was connected to the USB port on the Mac, then it will appear as if your printer is installed two times in Print & Scan.

     

    You must choose the correct printer....the one intalled at the AirPort Express.....when you try to print

     

    Not all printers are supported. If your printer does not appear when you click Add Printer in the steps above, then your printer may not be supported.

     

    If you can get the printer working with the Mac, then you can begin to work on enabling the iPad to print. To do this,you will need to install an App like Printopia. There is a free trial, so you will know in a few minutes whether you will be able to print from the iPad. More info here:

     

    Printopia - AirPrint to Any Printer - Print from iPad - Print from iPhone ...

  • 4. Re: Airport Express -Printing
    Sapper23 Level 1 Level 1 (0 points)

    Many thanks for your help, my problem is resolved.

     

    Sapper23

    Thetford

    UK