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iPod Touch headphone jack not working

639 Views 2 Replies Latest reply: May 27, 2013 2:58 PM by lllaass RSS
mnt720 Calculating status...
Currently Being Moderated
May 27, 2013 12:54 PM

I have an iPod touch that worked fine until about a week ago. Now when I have headphones or my auxillary cable plugged into it there's no sound. Is there any at-home fix for this? Or am I going to have to try and send it in?

iPod touch, iOS 5.1.1
  • Philly_Phan Level 6 Level 6 (11,010 points)
    Currently Being Moderated
    May 27, 2013 2:44 PM (in response to mnt720)

    The problem is mechanical.  Try inserting/removing the headphone plug repeatedly.  Perhaps that will clear the problem.  If it doesn't you need to contact Apple.

  • lllaass Level 10 Level 10 (135,750 points)
    Currently Being Moderated
    May 27, 2013 2:58 PM (in response to mnt720)

    - Try cleaning out/blowing out the headphone jack.

    Try the following to rule out a software problem

    - Reset the iPod. Nothing will be lost

    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup

    - Restore to factory settings/new iPod.

    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.

    Apple Retail Store - Genius Bar

    If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.

    Apple - iPod Repair price                  

    A third-party place like the following will replace the jack for less. Google for more.

    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

    Replace the jack yourself

    iPod Touch Repair – iFixit

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