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The artwork for movies and tv shows purchased from iTunes Store is missing

800 Views 4 Replies Latest reply: Aug 12, 2013 4:27 AM by Ben Schiller RSS
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May 28, 2013 4:35 AM

I've just moved my iTunes from windows to a mac and all worked well at first


The library is stored on an external hd so I plugged it in to my Mac and used the iTunes library itl that is stored on the external hd and I could access everything and all the artwork for movies I'd purchased and downloaded on my PC was displayed


I still had some movies that I hadn't downloaded so I went into iTunes on my mac, then into the iTunes Store and downloaded the missing movies


However these movies are missing their artwork in iTunes , same with any TV shows that I hadn't downloaded on my PC - when I download them onto my mac there is no artwork


I'm guessing the mac is not storing the downloaded artwork in the correct place - any ideas how to fix this?




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