5 Replies Latest reply: May 28, 2013 11:41 AM by MadMacs0
cathyke Level 1 Level 1 (0 points)

Hello,

I bought a software. But I can't open it because I do not have the rights to do so although I am the administrator.

 

I also have issues since I ahve installed Mountain Lion to update the trheat filters for my virusbarrier, some new program once updated do not work anymore.

 

Thx for any advice.


MacBook Pro, OS X Mountain Lion (10.8.3)
  • 1. Re: Administrator rights (Zufgriffrechte)
    mende1 Level 10 Level 10 (89,570 points)

    Welcome to Apple Support Communities

     

    What's the message you see when you open the app? Have a look at this website > http://support.apple.com/kb/HT5290?viewlocale=en_US&locale=en_US

     

    OS X doesn't need any antivirus, and if you want one, you should get ClamXav. Other ones only make the computer slower and may damage Mac OS X. See > http://www.thesafemac.com/mmg

  • 2. Re: Administrator rights (Zufgriffrechte)
    Eric Root Level 6 Level 6 (16,200 points)

    To add to what mende1 said, make sure you use the uninstaller to remove the anti-virus program. Sometimes just trashing the application leaves other parts of the program in place where they have the potential to cause problems.

  • 3. Re: Administrator rights (Zufgriffrechte)
    cathyke Level 1 Level 1 (0 points)

    Thanks to both of you - before I unistall my virus barrier, I would like to point out that I was several times in a hotel in US and my virus barrier informed me an IP address was trying to get into my computer.... So I blcoked it. This happened several times. What would happen if I do not have any virus barrier?

  • 4. Re: Administrator rights (Zufgriffrechte)
    mende1 Level 10 Level 10 (89,570 points)

    If it helped you to block another connection, leave it if you want, but there are better apps that can do it like Little Snitch

  • 5. Re: Administrator rights (Zufgriffrechte)
    MadMacs0 Level 4 Level 4 (3,725 points)

    cathyke wrote:

     

    Thanks to both of you - before I unistall my virus barrier, I would like to point out that I was several times in a hotel in US and my virus barrier informed me an IP address was trying to get into my computer.... So I blcoked it. This happened several times. What would happen if I do not have any virus barrier?

    This is quite common in hotels as well as hotspots such as Starbucks. You should always turn your built-in firewall on when you are away from a trusted network such as your home or work networks. System Preferences->Security->Firewall tab->Allow only essential services. You should be protected at home by your router from all incoming attacks.

     

    Little Snitch is an alternative to Virus Barrier, but only for outgoing traffic, not what you described above.